I am a participant of Donated Dental Services. I received service from Dr. Richard DuBois’ office (upper & lower partial). This note is being sent to you to express my gratitude – thank you very much. My experience at Dr. DuBois’ office and your laboratory was truly a blessing. All staff members were professional, organized, precise, time efficient and the office was very, very sanitary. I actually enjoyed my visits and will continue to enjoy my partials. Cordially
I am retiring after 47 years. I would like to thank you from the bottom of my heart, you were by far the best lab that I have ever done work for’! Please thank everyone for their hard work! Also, I am giving you my son’s address that is a Dentist in Hickory, NC. I will put in a good word for you with him and any other dentist I speak with!
Thank you for your hard, competent work on our cases. We feel very fortunate to have you as our lab. We’ve had many and none have came close to the clinical and delivery accuracy of our cases.
I have been using the Bitesoft occlusal guard in my practice for years. It is a fantastic device for treating tooth damage from bruxism and jaw muscle pain from chronically clenching. It is very easy to adjust and patients love it! Highly recommend.
My staff and I want to thank you for your donation of lab services for Patient Mary. Mary is very appreciative and deserving lady of your denerosity. Great job and thank you again.
There are occasions in the course of professional relationships between dentist and laboratory that call for moments of recognition and praise. This is one such occasion, with the beautiful cosmetic fabrication by the team at Oral Arts Dental Laboratories for a patient with a long standing cosmetic problem. After several years of worry with failing bonded porcelain Maryland bridges replacing her lateral incisors, ceramists at Oral Arts fabricated two beautiful E-Max porcelain bridges, while the previous work was under warranty, that have delighted this young lady with new-found confidence and radiant smile.Oral Arts has always gone the extra mile for me and my patients and it is for that reason that I have maintained this professional business relationship & loyalty for almost twenty six years. Your excellent work and integrity does not go unnoticed and you are most appreciated.
Friends at Oral Arts,
I have a patient who had rampant caries and was in jeopardy of losing all her maxillary teeth. Your constructed twelve crowns for all remaining upper dentition. I cemented in the last of these crowns today. All crowns fit perfectly without adjustments and were aesthetically pleasing to both the patient and me. Extracting her teeth would have been a major blow to this woman. Oral Arts saved the day!
Dear Oral Arts Dental Laboratories,
I want to first thank you for your fine work. As a dentist, it is a huge relief when my lab cases come back nicely finished with a great fit. Thank you! I initially found your dental lab when I was having a fiasco with my BiteSoft appliances through a different lab. Long story short, all the cases I had fabricated were sent to Oral Arts to be remade. (You guys fixed my mess.)
Justin Nichols, DDS
Oral Arts is a trendsetter in our profession. They are committed to giving us as dentists the state of the art advancements, which allows us to give our patients the highest quality of care. They understand that technology is the future of our profession.
I have been working with Oral Arts for over 20 years. All of the department heads have been there since the beginning and each one has made sure to build a relationship with me. I talk with them on a regular basis, which ensures the best treatment for my patients. The quality and consistency of their product is unmatched. They provide excellent customer service and stand behind their products 100%. Oral Arts has always provided me with that “round the corner” service we always hope to receive from a dental lab. I highly recommend Oral Arts.
Oral Arts has become my go to dental lab for most of my restorations. They accept scans from my 3M ESPE TruDefinition Scanner and are able to do the majority of my restorations model free, saving me time and expenses. I know that when I send a case to Oral Arts, the workflow in my office runs more efficiently. Thank you, Oral Arts, for helping me reach the next level!
I just wanted to send a great big THANK YOU for this case we just delivered. Three zirconia crowns (# 2, 5 (with mesial and distal rests and guide planes) and #31) plus an upper partial denture (Duraflex) – all went in without a hitch! One of the smoothest insertions ever, especially since it could have been more difficult using a more traditional modality (impressions). The digitization of dentistry is making cases so much more accurate and effective. There was no need for metal try in, wax set up, etc. This is definitely the way all dental cases should go. The patient LOVES the results and I am thankful for the expertise at Oral Arts Dental Laboratory.
Thank you for the excellent work done at the lab.
I wanted to give you feedback on a single unit zirconia crown case submitted via Sirona Connect. The crown dropped in perfectly with ZERO adjustments to occlusion or contacts. The margins looked great. The patient was thrilled with a 15 minute appointment. The technician did a great job designing the occlusion given how little clearance I was able to provide due to limited reduction on a short tooth. I plan on continuing to utilize the digital submission process with Oral Arts due to the quality of your work and the lightning fast turnaround.
Also, I really appreciate the level of communication that you provide. I had left a few notes of feedback on a previous case on the paper feedback form, thinking it would get filed away and maybe the lead technician would see it. Instead, I got an immediate email with detailed discussion on the feedback I had provided. I really like the “small lab” feel with the “big lab” prices. It makes a difference. I plan on starting to send some removable cases your way to see if they live up to your fixed department!
Your lab is so fantastic, that’s why we keep sending you work. From all of us at our office, please make sure that everyone at your lab knows just how appreciative we are of you and all the hard work you put in to every case.
Dear Oral Arts: I have been quite pleased with your work! I want to especially thank you for your recent case on a patient with Empress Crowns 5-12. All 8 crowns fit nicely and I only had one contact to adjust a little. Thank you so much for being conscientious. I look forward to a continuing relationship with “our” patients.
I seated K—‘s crowns this morning and I have to say I was impressed. Great occlusion, interproximal contacts were correct, overall appearance very pleasing to the patient. I would like to get together someday soon and discuss overall goals for my cases and how I can help relay as much info to get the results that I’m striving for my patients. Great job guys!!!!! Also seated K—-’s case today and again, very impressed. Once I get used to using the Zirconium crowns and their capabilities, I will like them more. A note to the ceramist: I really appreciate your time and effort in the small details for these 2 cases. I do notice where you put the marginal ridges and how natural light reflects off of the buccal surfaces. Very well done. I also notice the small striations you placed in the porcelain on the buccal so as not to appear smooth but to mimic the way a tooth actually lops. Very well done again. Reflections of light off of your crowns was pretty impressive. Again, thanks so much for an easy day of seats.
Thank you Oral Arts for consistently producing superb restorations. Their fit, function, durability and esthetics are second to none. Your personal and professional staff are delightful to work with. I strongly recommend your services to any Dentist who wants to consistently deliver superior outcomes for their patients. Working with a great lab like Oral Arts makes coming to work fun again!
I would like to thank all the great people at Oral Arts for the many years of past service. You have provided very fine service and products for my dental practice and I appreciate all the work. I am retired as of May 1, 2015, after 45 years of private dental practice and several years prior in the US Naval Service.
Just wanted to drop you all a note of praise. I’ve been in practice 26 years and you are only the third removable lab I have worked with,I changed to you recently when my old lab tech left the profession. You are doing a great job, thank you for your good work.
I have been a client of Oral Arts since 1974. With education and innovation, the most modern technology has always been primary at Oral Arts. In addition they do whatever it takes, including going above and beyond to make their product correct for our patients.
Recently inserted lower valplast partial on an patient with a difficult occlusion it fit extremely well, as well as all the appliances you have made for me. You have such a pleasant demeanor and communicate very professional by phone. Let’s keep it up.
In addition to the consistent quality workmanship and professionalism we receive from Oral Arts, we just finished a couple of “crazy cases” that could not have gone better. Tom decides to move out of state early half way through an implant/lower partial denture case. Somehow you “guys” rushed half the lab steps and we finished it less than a week before he moved. Kristen does not want to go through orthodontics but wants teeth that look like the airbrushed models in Vogue magazine. Oral Arts did a wax up-completely changing the length and shape of her teeth, then mimicked it in the lab processed temporary, we made modifications to the shapes of the acrylic temporary as she changed her mind, communicated those changes to you and delivered the case yesterday. Somehow you met the almost unrealistic expectations of the patient. The only thing that did not go well with Kristen is the full face post op picture I took to send as a thank you. In sunlight and the overhead office lights, it looks flawless, the flash of my camera did a horrible job of capturing her new smile.
Please share my thanks with everyone
Oral Arts Dental gives us the highest quality consistently. When we seat an Oral Arts crown our patients routinely say, “It looks and feels just like my tooth!” That is the highest compliment we can get.